Terms of service
Welcome to epicloom. By accessing or using our website and services, you agree to comply with the Terms & Conditions mentioned below. Please read them carefully before placing an order.
1. General Information
• “We”, “Our”, and “Us” refers to epicloom
• “You”, “User”, “Customer” refers to the person using this website
Use of this website automatically means you accept these terms.
2. Eligibility
You confirm that:
✔ You are 18+ years old, OR
✔ You are using the website under parental/guardian supervision
3. Product Information & Availability
We try to display product details accurately. However:
• Colors may slightly differ due to screen settings
• Sizes may vary slightly
• Stock availability may change anytime
We reserve the right to cancel or refuse any order due to stock or pricing errors.
4. Pricing & Payments
• All prices displayed are final and inclusive/exclusive of applicable taxes (as mentioned)
• Payments must be made via approved modes at checkout
• In case of payment failure, the order may be cancelled
We reserve the right to revise prices at any time.
5. Order Acceptance
Your order is considered accepted only after shipment is confirmed.
We may cancel an order due to:
• Payment issues
• Incorrect information provided
• Unserviceable location
• Fraud doubts
• Stock unavailability
Refunds (if applicable) will be processed accordingly.
6. Shipping & Delivery
Delivery timelines mentioned are estimated.
We are not liable for courier delays once the order is shipped.
Full details are available in our Shipping Policy.
7. Returns & Exchanges
Returns/exchanges are governed as per our Return & Exchange Policy.
Products must be unused and in original condition.
8. Prohibited Use of Website
You agree NOT to:
• Misuse website or perform fraud
• Copy/steal content
• Hack or disrupt system
• Upload harmful content
• Violate laws or third-party rights
9. Intellectual Property Rights
All logos, text, graphics, images, designs, and content belong to epicloom.
Copying or distributing our content without permission is strictly prohibited.
10. Limitation of Liability
epicloom shall NOT be liable for:
• Delivery delays
• Minor product color/size variation
• Damages caused due to misuse of product
• Technical issues beyond control
Your use of our products is at your own discretion.
11. Third-Party Links
We may provide links to third-party sites.
We are not responsible for their content, privacy, or policies.
12. Governing Law
These Terms are governed under the laws of India (Jurisdiction — Pune, Maharashtra)
(Change to your city if needed)
13. Termination
We reserve the right to suspend or terminate website access at any time for policy violations.
14. Policy Updates
We may revise these Terms at any time.
Continued use of website means you accept new terms.
15. Contact Us
For legal or policy concerns:
📩 Email — support@epicloom.in
📞 Phone — +91-8308122797